FAQs About Your Order Order Help What does “Limited Release” mean? Vivian Le January 11, 2021 05:00 Updated Follow Limited Release styles are available for a limited time only. If you see a rug you love, you better get it quickly! Recently Viewed Related articles When will my order arrive? Can I order a custom rug size? I placed an order but haven’t received my order confirmation. What should I do? Where do you ship to? How do I login to my customer account?