Our Ruggable products are made to order, which means we create your rug after your order has been placed. At this time, please expect your orders to ship within 1 to 2 weeks for orders within the U.S. and 1 to 3 weeks for orders within Canada.
For 10x14 rugs, please expect your orders to ship within 3 weeks for orders within the U.S. and 4 weeks for orders within Canada.
For Tufted Rugs in 8'x10', 9'x12', and 8' Round, please expect your orders to ship within 4 weeks for orders within the U.S. and 5 weeks for orders within Canada.
You can track any updates to your order here.
Levity products sold on Ruggable.com are also made to order. At this time, please expect your orders to ship within 1 to 3 weeks of order placement date.
Due to increased volume, during peak sale periods and holidays - If your order is past our current 1 to 3 week window, we kindly ask that you wait at least 48 hours for the tracker to update before reaching out to our Customer Care team.
Note: For select products, we also offer an Express Shipping service.