Our products are made to order, which means we create your rug after your order has been placed. At this time, please expect your order to ship within 1 to 2 weeks if you are located in the U.S. and 1-3 weeks if you are located in Canada. You can track any updates to your order here.
For Levity Products ordered on Ruggable.com, please expect orders to ship within 1-2 weeks of order placement as well.
Due to increased volume, during peak sale periods and holidays - if your order is past our current 2-3 week window, we kindly ask that you wait at least 48 hours for the tracker to update before reaching out to our Customer Care team.
Note: For select products, we also offer an Express Shipping service.