Our products are made to order, which means we create your rug after your order has been placed. At this time, please expect your orders to ship within 1 to 2 weeks for orders within the U.S. and 1 to 3 weeks for orders within Canada.
For 10x14 rugs, please expect your orders to ship within 3 weeks for orders within the U.S. and 4 weeks for orders within Canada.
For Tufted Rugs in 8'x10', 9'x12', and 8' Round, please expect your orders to ship within 4 weeks for orders within the U.S. and 5 weeks for orders within Canada.
You can track any updates to your order here.
For Levity Products ordered on Ruggable.com, please expect to ship within 1 to 3 weeks of order placement.
Due to increased volume, during peak sale periods and holidays - if your order is past our current 1 to 3 week window, we kindly ask that you wait at least 48 hours for the tracker to update before reaching out to our Customer Care team.
Note: For select products, we also offer an Express Shipping service.