Emily
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Need help? We've got you covered. For the quickest answers to your most common needs, such as How to Assemble a Rug System, Rug Care and Cleaning, Shipping, and Product Information, please review o...
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Will the color of my Re-Jute Rug fade after sun exposure?
The Re-Jute Rug Cover is built with UV resistance in mind, but prolonged exposure to the sun will cause fading over time. To minimize fading on your Rug Cover, keep it in a semi- or fully covered ...
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How do I join Ruggable’s Spill™ Club?
To join Spill™ Club, all you have to do is create an account. Don’t forget to add your birthday, and opt into SMS for additional points - just for signing up! Once you create an account, you will b...
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How can I see how many Spill Points I’ve earned from past purchases?
To see your Spill Points balance, log in to your account and click on the “Rewards Program” tab. You will see how many points you’ve earned on past purchases and when you have redeemed your points....
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Why can’t I see the “Apply” button at checkout when I have a product in my cart?
If you can’t see the “Apply” button on the checkout page, it could be because you’re not logged in to your account. Log in here or create an account before completing your purchase. Please make sur...
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What is Spill™ Club?
Spill™Club is a free U.S & Canada rewards program that lets you earn Spill Points for making purchases on Ruggable.com, which you can redeem for savings on future Ruggable purchases! You also get ...
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What is the Flatwoven Rug Cover made of?
The Flatwoven Rug Cover is made of polyester with a polyurethane water-resistant barrier. The corners have an extra layer of 100% silicone.
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What is the Plush Rug Cover made of?
Our soft, lightweight, Plush Rug Cover is made of modacrylic, acrylic, and polyester with a polyurethane water-resistant barrier.
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Can a Rug Cover be used without a Rug Pad?
No. Ruggable rugs are a two-piece system: one doesn’t work without the other. This combination is essential to keeping your Ruggable rug in place and looking its best.
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Can my Re-Jute Rug System be used outdoors?
Yes! Your Re-Jute Rug can be used in both indoor and outdoor settings. Outdoor settings like patios, balconies, and pool decks are perfect spots for the Re-Jute Rug. Please keep in mind that while...