Lessly S.
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Recent activity by Lessly S.-
When will my order ship?
Our products are made to order - so production starts on your product after the order is placed! We expect your order to ship within 1 to 3 weeks and 10x14 Tufted items in your order to ship within...
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Which size doormat should I choose?
Our standard doormats are 2’x3’x0.5’, making them ideal for apartments, single front doors, and entryways between 3-5 feet wide. Meanwhile, at 2.5'x4.5’x0.5’, our estate doormats are a perfect size...
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What are the best washer and dryer settings for my Ruggable Rug Cover?
To ensure that your Rug Cover maintains its vibrant color and structure, we recommend these washer and dryer settings: Washer Setting: We recommend washing your Rug Cover in cold water using the de...
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How do I wash or clean my Ruggable rug?
While our Rug Covers are relatively low maintenance, care is necessary to maximize their longevity. Read below for the best ways to wash your Ruggable Rug Covers, and check here for our washi...
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Getting started with your Ruggable Rug
Our washable rugs offer the perfect blend of style and practicality. Unlike traditional rugs that require expensive cleaning services, our rugs are designed to be easily washed at home, saving you ...
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What size pet bed should I get?
Our small pet bed is suitable for all cat breeds and dogs up to 25 pounds (e.g. Chihuahua, Shih Tzu, Yorkie, Maltese, Pomeranian, Boston terrier, pug, dachshund, Havanese, toy poodle, bichon frise)...
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How big are the packaged items?
The box dimensions in store are 17.5 x 8.5 x 25 inches and weigh 29lbs. The box dimensions when shipped are 41 x 6 x 6 inches for 2.5x7 and 3x5 rugs and 95 x 8 x 7 for 8x10 rugs. The packages weigh...
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How do I return my order?
For Rug returns, please contact Costco customer service for further assistance online or in person.
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Can I vacuum the Rug Cover and Pad?
Yes, but it’s important to select the proper settings, attachments, techniques, and vacuum type since many household vacuums are designed to clean wall-to-wall carpets and hardwood. Based on our r...
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How do I know if my preferred rug size will fit in my washing machine?
Ruggable rugs can be washed in front-loading washing machines, top-loading washing machines, and washer-dryer combos. Today, every washer comes with a load capacity recommendation. You can use our ...