Vivian Le
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Do you offer expedited shipping?
No. All Ruggable rugs are made to order, which means we make them right after we receive your order. You can expect to receive your order within 1 to 3 weeks.
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When will my order arrive?
Our products are made to order. Due to COVID-19, we have diverted resources to producing face masks to donate to essential workers. At this time, please expect your order to ship within 1 to 3 weeks.
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What is the Outdoor Rug Cover made of?
The Outdoor Rug Cover is made of polyester with a polyurethane water-resistant barrier. Related Posts What are the Rug Pads made of? What is the Chenille Rug Cover made of? What is the Plush Rug C...
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How do I wash or clean my Ruggable rug?
While our Rug Covers are relatively low maintenance, care is necessary to maximize their longevity. Here are the best ways to wash your Ruggable rug Covers: For Chenille Rugs: 1. Remove the soiled...
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How big are the packages?
Packaging varies by the size of the rug and the number of items ordered. We ship the following rug sizes in the following box and weight dimensions: Box Dimensions Rug Size (ft) Box Dimensio...
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How thick are the Classic and Cushioned Rug Pads?
The Classic Rug Pad alone is 4 millimeters or one-eighth of an inch thick. The Cushioned Rug Pad alone is 10 millimeters or two-fifths of an inch thick. If you want to put the Rug System under yo...
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Should I brush out my Plush Rug Cover?
No. Brushing could permanently change the crimped texture of your Plush Rug Cover.
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What are the Rug Pads made of?
Both our Classic and Cushioned Rug Pads consist of a 100% recycled polyester surface and a thermoplastic rubber bottom, which is a latex-free, synthetic material most commonly used in yoga mats. Ou...
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How do I dry the Rug Cover?
For Chenille and Outdoor Rugs: Place the Rug Cover in the dryer and set it on low heat. Avoid high heat. The Rug Cover may also be hung and air-dried if preferred. For Plush Rugs: Hang drying is s...
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Is the Plush Rug Cover stain-resistant?
Yes. Our Plush Rug Cover is naturally stain-resistant; we do not add finishes or treatments to the material. However, we recommend washing the Rug Cover immediately after any major spills or accide...