Vivian Le

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  • Why is my Rug Pad smaller than the Rug Cover?

    Our Rug Pads are specifically designed to be slightly smaller than our Rug Covers (not by more than 4 inches on each side for our largest size). This allows the edges of the Rug Cover to taper to ...

  • Do you offer Rug Cover and Pad samples?

    Yes, we do offer samples of our rugs and rug pads! All rug cover samples come in 10”x10” and include one complimentary 10”x10” Classic Rug Pad. A set of 3 samples costs $15 and $5 per design after ...

  • How to Assemble: 9’x12’ Rugs

    What’s in the box? Rug Cover: You received a Rug Cover with your rug design on the top and a gray fabric backing.  Rug Pad pieces: With your 9x12 Rug System, you may have received a Rug Pad made up...

  • How to Assemble: Round Rug

    Before setting up your two-piece Rug System, ensure the area you intend to lay your rug on is free of any dirt, pet hair, or other foreign debris. Cleaning the surface before setup will maximize t...

  • When will my order arrive?

    Our products are made to order, which means we create your rug after your order has been placed. At this time, please expect your order to ship within 2 to 3 weeks. You can track any updates to you...

  • Are the Rug Pads safe for hardwood floors?

    Yes, our Rug Pads are synthetic, latex-free, and use thermoplastic rubber. However, we recommend double-checking with the flooring manufacturer to ensure that your flooring is compatible with this ...

  • What are the Rug Pads made of?

    Our Classic and Cushioned Rug Pads consist of a 100% recycled polyester surface and a thermoplastic rubber bottom, a latex-free, synthetic material most commonly used in yoga mats. Our Cushioned Ru...

  • What is the Plush Rug Cover made of?

    Our soft, lightweight, Plush Rug Cover is made of modacrylic, acrylic, and polyester with a polyurethane water-resistant barrier. Related Posts What are the Rug Pads made of?  What is the Chenille...

  • How do I write a review for my Ruggable rug?

    Your product review and feedback matter to us, which is why we’ve made it easy for you to leave a review! Fifty days after you’ve made your Ruggable purchase,  we will send you an email that will a...

  • What payment types do you accept?

    Accepted payment methods:  Credit/debit cards: Visa, Mastercard, Discover, and American Express Ruggable gift card or store credit PayPal Afterpay Shop Pay  GPay Apple Pay