Frequently Asked Questions
Popular Questions
How can I apply the Black Friday + Cyber Monday sale discount to my order?
How to Assemble: Smaller Rectangular Rugs
Can I return or exchange my order purchased during the holidays?
When can I expect to receive my order?
How do I wash or clean my Ruggable rug?
How can I check the status of my order?
Can I combine my spill points or other discount codes with the Black Friday + Cyber Monday?
Can I get the Black Friday + Cyber Monday sale discount retroactively applied to my order?
Are Ruggable rugs good if you have pets?
Where do you ship to?

Never throw a dirty rug away again! When it’s time to wash your rug, simply watch this video for a fresher, cleaner rug every time!

Putting your Rug Cover and Pad together is as easy as 1-2-3! Here’s a quick demo on how to do it right.
Categories
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Setting Up Your Rug System
What’s the best way to assemble my Ruggable system? How do I assemble Larger Rugs? How do I assemble my Round Rugs? View All -
Rug Care and Cleaning
Is my Ruggable rug machine-washable? How do I wash or clean my Ruggable Rug? How do I dry the Rug Cover? View All -
About Our Ruggable Products
How does the two-piece Rug System cling together? Can the Rug Cover be used without a Rug Pad? View All -
Shipping
Where do you ship to? Where does free shipping apply to? View All -
Returns and Exchanges
What is your return policy? How do I return an item? View All -
About Levity Products
How to assemble Levity Chairs How to assemble and extend the dining table View All
Still Need Help?
For the quickest answers to your most common needs, check out our FAQs above.
Have a question we didn't answer? Here's how to contact us:
We do our best to answer inquiries as they come in.
Please allow for extra wait times during and after holidays and
sales.