Frequently Asked Questions
Categories
-
Setting Up Your Rug System
What’s the best way to assemble my Ruggable system? How do I assemble Larger Rugs? How do I assemble my Round Rugs? View All
-
Rug Care and Cleaning
Is my Ruggable rug machine-washable? How do I wash or clean my Ruggable Rug? How do I dry the Rug Cover? View All
-
About Our Ruggable Products
How does the two-piece Rug System cling together? Can the Rug Cover be used without a Rug Pad? View All
-
Shipping
Where do you ship to? Where does free shipping apply to? View All
-
Returns and Exchanges
What is your return policy? How do I return an item? View All
- Costco
- Getting Started With Your Pet Bed
- Does a pillow insert come with the cover?
- Pillow Care and Cleaning
- Setting Up Your Throw Pillows
- Assembling Your New Rug
- Setting Up Your Rug System
- Rug Care and Cleaning
- About Our Ruggable Products
- About Your Order
- Shipping
- Returns and Exchanges
- Spill™ Club
- Refer a Friend
- Contact Us
- Ruggable International
- Our Products
Never throw a dirty rug away again! When it’s time to wash your rug, simply watch this video for a fresher, cleaner rug every time!
Putting your Rug Cover and Pad together is as easy as 1-2-3! Here’s a quick demo on how to do it right.
Still Need Help?
For the quickest answers to your most common needs, check out our FAQs above.
Have a question we didn't answer? We're here to help:
Contact our Team
We'll reply within 24 hours, often sooner!
Chat with Us
Monday - Friday 8am-2pm PSTOur team is committed to getting back to you as soon as possible!
Please allow for extra wait times during and after holidays and
sales.