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About Your Order

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Order Help

  • How do I order a Ruggable Rug System?
  • When will my order arrive?
  • How do I track my order?
  • How can I cancel my order?
  • I placed an order but haven’t received my order confirmation. What should I do?
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Product Reviews

  • How do I view Ruggable reviews from other customers?
  • How do I write a review for my Ruggable rug?

Discounts and Promotions

  • Are there any exclusions to Ruggable credits, discounts, or promo codes?
  • Can I use multiple discount codes or Ruggable credits on a single order?

Payment Information

  • What payment types do you accept?
  • How do Ruggable E-Gift Cards work?
  • What’s the difference between Ruggable E-Gift Cards and Ruggable credit?

Warranty

  • Do you offer a warranty?
  • What are the full terms and conditions to the warranty?
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