Frequently Asked Questions
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Frequently Asked Questions
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About Your Order
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Order Help
How do I order a Ruggable Rug System?
When will my order arrive?
How do I track my order?
How can I cancel my order?
I placed an order but haven’t received my order confirmation. What should I do?
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Product Reviews
How do I view Ruggable reviews from other customers?
How do I write a review for my Ruggable rug?
Discounts and Promotions
Are there any exclusions to Ruggable credits, discounts, or promo codes?
Can I use multiple discount codes or Ruggable credits on a single order?
Payment Information
What payment types do you accept?
How do Ruggable E-Gift Cards work?
What’s the difference between Ruggable E-Gift Cards and Ruggable credit?
Warranty
Do you offer a warranty?
What are the full terms and conditions to the warranty?
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