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Order Help

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  • My order shipped but I am experiencing shipping delays, what can I do?
  • How do I search for rugs on the Ruggable site?
  • How do I order a Ruggable Rug System?
  • When will my order arrive?
  • How do I track my order?
  • How can I cancel my order?
  • I placed an order but haven’t received my order confirmation. What should I do?
  • What should I do if my package is lost or damaged in-transit?
  • My order said it was delivered, but I couldn't find it. What should I do?
  • Why did I only receive part of my order?
  • How do I login to my customer account?
  • Can I order a custom rug size?
  • What does “Made to Order” mean?
  • What does “Limited Release” mean?
  • Do you offer design assistance before making a purchase?
  • Do you have a Trade Program for Interior Designers?
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